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Briggs – “Senior Friendly”
The Senior Friendly course was designed to help the staff in senior care facilities communicate better with their seniors. The course content is presented through “scenarios” and “talking heads” to reinforce the learner’s comprehension and retention.

GrowMark – “Field Crop Scouting”
This course was launched as an electronic reference manual for students interested in pursuing field crop scouting for pest management as a vocation in the agricultural community. Information is accessed in a variety of ways, both presentational and exploratory. The course contains a uniquely designed calculator that automatically performs dozens of complex measurement conversions needed by pest management experts. It is the only tool of its kind currently available to this target audience.

Reuters – “News2Web”
News2Web is a new technology-driven process/system in which reporters and journalist can submit their articles to the Reuters news agency realtime. The course was developed to train reporters and journalist on the use of the News2Web software application and process. This course features an interesting “drag and drop” activity designed as a puzzle motif. This activity illustrates how learning concepts can be taught in a fun and challenging way.
 

Virginia Utility Protection Service – “OCARS System”
The OCARS system is a software application used by call center associates at Virginia Utility Protection Service to manage incoming calls relating to the excavation activities of utility companies. The course was used to train new call center associates on how to use the OCARS system software. This course provides the learner the setting of a real-world call center environment.
 

PricewaterhouseCoopers –
“Working In A Virtual World”
The “Working In A Virtual World” course was designed to provide newly hired employees at PwC with information and instructions on how to work in a virtual environment. The course offers learners a highly interactive, humorous learning experience through the use of video and interesting fun activities.

Achieve Healthcare Technologies –
“Patient Matrix”
Patient Matrix is a software application used by residential care facilities to manage end-to-end patient care and administration. The course is used to train the staff of residential care facilities on the use of the Patient Matrix software application. This highly interactive course simulates the Patient Matrix software application through a creative instructional approach of “teach me,” “show me,” “let me do it.”

United Airlines –
“Automated Refunds and Exchanges”
The Automated Refunds and Exchange system is used by Customer service Representatives at United to issue refunds and make airline ticket exchanges for customers more effectively and efficiently. The course was used to training Customer Service Representatives on the use of the system, and provides them with a real-world learning experience through the use of scenario-based customer interactions.

United Airlines – “Disruptive Customer”
This Disruptive Customer course was designed and developed for United team members whose jobs involve interacting with customers. The course was used to train the team on the appropriate actions to take to resolve potential conflicts with customers. This course offers learners video-based interactions in which they must decide an appropriate course of action.


Pfizer – “Situational Leadership II”
This course introduced thousands of sales executives at Pfizer Pharmaceutical to Ken Blanchard’s Situational Leadership II course. This course was part of a blended learning solution with a live webcast event. The course offers a flexible “Table of Contents” menu structure that allows learners to further enhance their learning experience by freely navigating through any area of the course they choose.

Discovercard Financial Services –
“Spirit of Leadership”
The Spirit of Leadership course was produced in support of a corporate-wide leadership and development initiative implemented by the human resources team at Discovercard Financial Services. This course was part of a blended learning solution, providing employees an overview of the leadership initiative. It was specifically designed to reflect the corporate culture and philosophy of Discovercard.

Interact Commerce – “ACT!”
ACT! is a software application developed by Interact Commerce. The software is used by sales executives to manage information on sales opportunities. This course was developed to train ACT! users on the new upgraded version of the software. This course provides uses “off beat” humor as a means to reinforce the learning concept.

 
Safeway – “Integrated Signs and Labels”
Safeway takes great pride in maintaining the accuracy and integrity of product pricing in their grocery stores. Through the implementation of a new software application, the process of pricing and signage was simplified and improved dramatically. The course was produced to train store clerks on how to use the new Integrated Signs and Labels software application and the new process. The course features “Isy,” a carton character who provides learners with an engaging, fun learning experience.

Wells Fargo Home Mortgage –
“Fair Lending”
The “Fair Lending” course was designed and developed to provide sales and operations team members at Wells Fargo Bank with information, regulations, and bank policies on fair lending practices. The course offers learners an interesting scenario-based approach to making decisions about fair lending practices through a variety of real-world situations.